When XTU is uninstalled, the XTU service and drivers are removed which breaks the OEM OC application. When XTU is installed on the top of OEM OC application, it will cause OEM application to crash Updated WDT driver to the latest version. XTU SDK binaries (DLL and MSM) are digitally signed Performance improvement required for SDK initialization, Tuning, and profile management XTU ProfileHelperModel.dll is regarded as hostile by Norton Anti-Virus Software Implemented/addressed the following stories/defects: <- this file is in useĪccording to the error message of Explorer (when trying to delete them) the 3 items can't be deleted because the are in use by Armoury Crate Service which is a part of Asus default software for this laptop:Īre these files installed with the Asus Armoury Crate package?Īre the 12 units of "Intel(R) XTU Component Device" part of the Asus Armoury Crate package?Īfter reboot C:\ProgramData\Intel\Intel Extreme Tuning Utility\ was empty.ġ/ As soon as I run Asus Armory Crate utility the file C:\ProgramData\Intel\Intel Extreme Tuning Utility\Logs\ was created (see pic below).Ģ/ the XTU service is disabled and stopped (see pic below)ģ/ Numerous Intel XTU component device remain in Device Explorer.Ĥ/ the content of C:\ProgramData\Intel\Intel Extreme Tuning Utility\Logs\ says it's part of Asus Armory Crate utility:ħ-12:04:12.2782|IMP] IntelOverclockingSDK Version 6.5.1.371ħ-12:04:12.2782|!ERR] System.NullReferenceException: Object reference not set to an instance of an object.Īt .MonitoringLibrary.- Installation and platform support for 6th generation Intel Core processor family. I tried to delete them one by one to check which of them exactly is in use: The folder contains the following files/folders. The time/date is the moment when I deleted the folder manually in safe mode trying to remove the app completely from the system. The action can't be completed because the folder is open in another program. When trying to delete the C:\ProgramData\Intel\Intel Extreme Tuning Utility folder I got a message from Windows 10 Explorer Thank you for the elaborate walk-through.
When the installer appears, repeat steps 2 and 3.Select Intel XTU and click on 'Uninstall'.When message about joining ' Product Improvement Program' select ' No' and click 'OK'.Turn on option ' Remove Intel(R) Extreme Tuning Utility Profiles and applications settings".Launch Intel® XTU installer (version 6.5.2.40).This could be an anomaly linked to app usage. After installing Intel® XTU version 6.5.2.40 and uninstalling it via Windows 10 "Apps and Features", the app folder in does not appear anymore, neither the entries in Device Manager. We have been unable to reproduce this issue in our lab.
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